About Baldwin Insurance
We move quickly to get fair, prompt settlement of claims, enabling our clients to get back to their family and business activities. As your insurance agency, we worry about the insurance details so you don’t have to. We periodically review the adequacy of our clients’ insurance programs, making recommendations and changes when necessary.
Our Commercial Lines Department is staffed by knowledgeable agents with over 70 years combined experience in the industry. We have a detailed understanding of the coverage and cost concerns of business owners operating in New England’s highly competitive economic environment. We serve the needs of clients ranging in size from Main Street businesses to large multi-state commercial operations, and we have access to Excess and Surplus markets for difficult to place coverage. Licensed in MA, ME, NH.
Our Personal Lines Department serves the needs of individuals and families throughout Massachusetts. We represent the largest and most reputable writers of home and auto insurance in the state.
At Baldwin, we differentiate ourselves with the depth of our analysis and personalized service. We look deeper into risk exposure and search for every opportunity to improve coverage and minimize premium costs. We work hard to earn our clients’ confidence.
An Award Winning Agency
Baldwin is a recipient of the National Best Practices Award from the Independent Insurance Agents & Brokers of America (IIABA). We are one of only twelve agencies in Massachusetts to be recognized with the insurance industry’s highest award.
Each year, IIABA (the oldest and largest national association of independent insurance agents & brokers with more than 300,000 members and 26,000 agencies) and Reagan Consulting study the leading agencies in the United States. Agencies are scored and ranked objectively on customer service, growth, stability, and financial management. Only the top performing organizations are recognized as Best Practices Agencies. Learn More About IIABA and the Best Practices Award.
A Heritage In Insurance
Baldwin Insurance was established in 1959 in Wayland. We have a legacy of long-standing clients and a commitment to customer service. We serve the insurance needs of "individuals, families, and businesses" in Wayland, Bedford and throughout Massachusetts.
The common thread between our present organization and our founders in the 1950's is the shared commitment to the community at a personal level. To this day, we continue to practice our founding principles of individualized attention to every customer. We have several customers who have been with us for over 45 years. Our customers are not numbers or files. They are people we know and care about. We earn their satisfaction, person by person.
The Baldwin Insurance Agency serves the home, auto, and business insurance needs of individuals, families, and businesses in Acton, Ashland, Bedford, Billerica, Burlington, Carlisle, Concord, Dover, Framingham, Hudson, Lexington, Lincoln, Marlborough, Maynard, Natick, Needham, Newton, Sherborn, Southborough, Stow, Sudbury, Waltham, Wayland, Wellesley, Weston, Wilmington, Woburn, and throughout Massachusetts.